Artevo Terms and Conditions

Welcome to Artevo! We’re so glad you’re here. Below you’ll find the terms that apply to our promotions, treatments, and bookings. We’ve written this in plain English to keep things simple, clear, and aligned with the Australian Health Practitioner Regulation Agency (APHRA) guidelines.

Promotions, Offers and Discounts

We love sharing offers with our community. To keep everything fair and transparent:

  • All promotions will clearly state what’s included, who it’s for, and when they expire.

  • Any complimentary or discounted services (like LED therapy or skin add-ons) must be used at the same appointment as the primary treatment unless we say otherwise.

  • Offers are non-transferable, not redeemable for cash, and can’t be combined with other offers unless stated.

  • If we use the word “free,” it means completely free - no hidden costs or price increases elsewhere.

If you see an offer and the full terms aren’t listed (like on Instagram or SMS), just follow the link to this page or contact us directly for details.

Cosmetic Treatments and Suitability

Your safety and results matter most to us.

  • All cosmetic treatments require a medical consultation to confirm suitability.

  • Treatments will only go ahead if they’re clinically appropriate and approved by one of our qualified health practitioners.

  • We never guarantee results - every face is unique, and outcomes can vary.

  • Photos or reviews we share reflect individual experiences and are not promises of your results.

  • We follow APHRA guidelines and do not advertise specific prescription product names.

We’re committed to being upfront about costs.

  • When we advertise prices, we will also share the total treatment cost or make it available on request.

  • Payment plans (like ZipPay or AfterPay) are not offered at Face Clinik.

  • Prices can vary depending on the treatment area, amount of product used, or clinical recommendation.

Pricing and Payments

APHRA Guidelines

Artevo Aesthetics is a regulated health service provider, which means we follow strict national laws about how we communicate.

  • We never advertise in a misleading or deceptive way.

  • All our treatments are performed by qualified practitioners.

  • We are proud to meet the standards set out by the Australian Health Practitioner Regulation Agency (APHRA).